Posts Tagged ‘writer: chris’
Hotmail/Windows Live Security Issue Tuesday, October 6th, 2009

Now would be a good time to change your Hotmail or Windows Live password.   The account info for several thousand Hotmail accounts has been published on a third party site, possibly due to a phishing scheme.

We recommend you update your password today.  If you suspect your account has been accessed, go to the link above for further information about the issue; there’s also a link there to submit a request to reclaim your account.


Websites not working in Internet Explorer 8? Thursday, July 9th, 2009

Have you upgraded to Internet Explorer 8, and now you’re having trouble seeing websites you used to view just fine?   There’s a setting that can correct that for most sites:

  • In IE 8, click Tools on the toolbar at the top right of your screen.
  • Then choose Compatibility View Settings.
  • At the bottom of that window, there’s a check-box that says “Display all websites in Compatibility View”–check that box.
  • Click Close.

That will allow IE 8 to view websites as though it was the older version, which should resolve the problems you’ve been having.


IE security flaw Thursday, July 9th, 2009

Microsoft announced a security flaw in Internet Explorer for which they don’t have a patch yet.  This issue allows a hacker to access your computer with the same rights that you have, while you’re viewing videos in Internet Explorer.

Microsoft has a workaround in Knowledgebase article 972890.  However, you can also use an alternative browser such as Firefox or Chrome until Microsoft has the patch ready.   They’re working on the patch now, and should have it out soon.


Office versions Monday, June 22nd, 2009

A lot of people are still using Office 2003, and having trouble working with customers and vendors who have upgraded to Office 2007.  Microsoft has an applet you can install that will allow you to work with those files seamlessly, which you can find here:

Microsoft Office Compatibility Pack

If your co-workers, or other people you share files with, are still using Office 2003, don’t forget to make sure your Office applications save as 2003 by default.

  • For Word, that’ll be under the Edit menu–choose Preferences, then the Save tab, and choose Word 2003 under the Default Format section.
  • For Excel, it’s the Tools menu, then choose Options, and the Save tab.

Why outsource your IT? Thursday, June 11th, 2009

Computers have become critical to most businesses these days.  However, planning your network, installing new systems, keeping your network running smoothly, researching new tech-as necessary as all of this is, it’s also a lot of work, requiring a lot of study and training.

If you do take on managing your IT yourself, you may find you’ve pulled your focus away from your business and its needs.  Even if you hire an in-house IT person, you will still have to manage that person, and provide full oversight for all projects.

Especially in times like these, your business needs your full attention.  As an alternative, a lot of companies are choosing to outsource their computer support, which gives them:

  • Access to the experience and skill ranges of  a full team, without the expense and commitment of hiring several people:
    • Your assigned engineer, to manage and maintain your network, and your on-site needs
    • Helpdesk staff, to quickly address your employees’ desktop computer issues
    • Web and database programmers, to create the web sites and systems you need to support your business
    • Purchasing and research assistants, to find and price the right products for your  needs
  • Cost savings:
    • Benefits and training for IT staff are covered by your provider, not you
    • Your IT support costs can flex, increasing to cover projects, and then decreasing again to maintenance levels when the projects are done
  • Time savings:
    • IT staff are managed by your provider
    • Project management, research, planning for your IT systems are all done by your provider

What it all comes down to is that outsourcing your IT to a provider you trust allows you to focus on what you do best: managing your business.