Join Our Team

SisAdmin is an IT consulting company that provides top quality customer service and creative solutions. Our employees are not only passionate about technology, they’re also committed to helping clients find and implement the most appropriate solutions for their situations. We’re a small company with a tight-knit team, so we also value people who are fun and easy to work with.

Before you send us your resumé, please read about us, and make sure you understand the services we offer and how we work. SisAdmin is an equal opportunity employer.

Open Positions

Office Admin/Helpdesk

SisAdmin is a growing IT managed services company with a reputation for top quality customer service. Our goal is to provide our clients with creative solutions to their IT needs. We are looking for an office admin/entry level help desk person, with a strong customer service focus.  This position could be filled by a technical person just starting in the field, who can do office work while learning the business, or an office admin person who is interested in adding some basic IT skills to their toolbox.  We routinely promote from within, so this position offers opportunity to grow within the company.

Duties:

Starting duties:

  • Answering phones
  • Office work
  • Help type sales and project proposals
  • Make appointments
  • Help engineers with system information look-ups
  • Help research issues and projects
  • Office projects
  • Type up clients’ network documentation
  • Create service tickets

After some training:

  • Go on-site to client sites and update client documentation
  • Help answer basic help-desk tickets
  • Help manage ticket, new tickets get assigned, call engineers to close old tickets
  • Watch and report on client monitoring
  • Do weekly and daily monitoring checks
  • Learn to do some of the in-house IT work
  • Monitor in-house backups
  • Monitor client remote backups

Skills and Abilities:

  • Basic Microsoft-oriented computer skills, including Word and Excel
  • Strong customer service skills
  • Excellent communication skills
  • The ability to learn quickly

If you would like to be considered for this position please send your resume to hr@sisadmin.com.